Service Terms, Payment Terms & Refund Policy
Before completing your purchase, clients must acknowledge and agree to the following terms.
1. Acknowledgement of Service Agreement
By purchasing any service, advisory package, consultation, or digital product from Right On Time Services, the client acknowledges and agrees that they have read, understood, and accepted the service terms outlined below.
The client further acknowledges that Right On Time Services provides professional accounting, tax advisory, and CFO consulting services. These services include financial analysis, strategy development, reporting, compliance guidance, and intellectual property.
Right On Time Services does not take custody of client funds, manage bank accounts, or act as a financial institution.
Because work begins immediately after payment and services include strategic planning, financial review, and administrative preparation, all sales are final unless otherwise stated in writing.
2. Payment Terms
All services must be paid in full or enrolled in an approved payment plan before work begins.
By submitting payment, the client authorizes Right On Time Services to begin work, which may include:
Financial data review and analysis
Internal file creation and onboarding
Cash flow and profit assessment
Strategy development and advisory planning
Tax review and compliance preparation
KPI tracking and reporting setup
Client communication and consulting sessions
Because these steps begin immediately after purchase, payment confirms authorization to begin work.
3. No Refund Policy
All services provided by Right On Time Services are non-refundable.
This includes but is not limited to:
Financial Health Assessments
Fractional CFO services
Cash Flow Advisory engagements
Tax strategy and planning services
Bookkeeping cleanup or setup
Consulting sessions or advisory programs
Digital resources, templates, or trainings
Once payment is submitted, work begins immediately. Due to the nature of these services, refunds will not be issued for any reason including but not limited to:
Change of mind
Failure to provide required documents
Failure to attend scheduled sessions
Delayed client communication
Disagreement with financial strategy recommendations
Business performance outcomes
Personal financial hardship
4. Payment Plan Terms
Clients selecting a payment plan agree to the following:
Payment plans are binding financial agreements
The client is responsible for all scheduled payments
Services begin upon the first payment
By enrolling in a payment plan, the client agrees that:
Remaining payments are not optional
Remaining payments cannot be cancelled
Remaining payments cannot be disputed
Failure to complete payments may result in:
Suspension of services
Termination of engagement
Collections or legal enforcement
5. Authorization to Begin Work
By submitting payment, the client explicitly authorizes Right On Time Services to begin work immediately.
This includes work completed before visible deliverables are provided, such as:
Financial analysis and review
Data organization and system setup
Strategy development
Internal preparation and planning
Because work begins immediately upon payment, services are considered initiated once payment is received.
6. Processing Timelines
Service timelines vary based on multiple factors including:
Complexity of financial records
Client responsiveness
Scope of engagement
Availability of accurate data
Volume of active client work
Estimated timelines are not guarantees.
Examples:
Financial Assessment: 7–14 business days
30-Day CFO Sprint: approximately 30 days
90-Day CFO Advisory: approximately 90 days
Delays caused by missing or incomplete client data may extend timelines.
7. Client Responsibilities
The client agrees to:
Provide accurate and complete financial information
Submit requested documentation in a timely manner
Attend scheduled meetings or calls
Respond to communication when required
Delays caused by the client do not qualify for refunds or timeline adjustments.
8. Dispute & Chargeback Policy
By purchasing services from Right On Time Services, the client agrees not to initiate payment disputes or chargebacks without first attempting to resolve the issue directly.
If a dispute is filed, Right On Time Services reserves the right to provide evidence including:
Signed service agreement
Policy acknowledgment at checkout
Proof of work performed
Communication records
Financial analysis documentation
Fraudulent disputes may result in:
Immediate termination of services
Legal enforcement of payment obligations
Reporting to payment processors
9. Advisory Scope Disclaimer
Right On Time Services provides financial advisory, tax strategy, and accounting support.
The client acknowledges that:
All recommendations are based on information provided by the client
Final business decisions remain the responsibility of the client
Results are not guaranteed and depend on implementation
Right On Time Services does not:
Act as a CPA firm unless explicitly stated
Provide legal advice
Guarantee financial outcomes
10. Communication & A2P Messaging Consent
By engaging with Right On Time Services, the client agrees to receive communication via:
Phone
SMS/text messaging (if opted in)
Message frequency may vary. Standard message and data rates may apply.
Clients may opt out of SMS communication at any time by replying STOP.
11. Memberships & Digital Access
If applicable, memberships or digital programs provide access to:
Financial training materials
Educational resources
Group sessions or community access
Because access is granted immediately, all payments are non-refundable.
Clients may cancel future billing where applicable, but past payments remain final.
Important Legal Protection Clause
Client acknowledges that financial analysis, advisory preparation, and internal work begin immediately after payment, and therefore services are considered initiated once payment is received.